97% of first-time e-commerce website visitors leave without making a purchase. They are either not ready or did not find what they are looking for, or received a personalized product recommendation that motivates them to buy.
Chatbots have an immense ability to personalize customer experiences from the start to finish. However, today most e-commerce brands use chatbots only for customer support and some of them who built chatbots for conversion are not seeing good results as they offer impersonal experiences.
In this E-Book, you will learn,
Sneak Peek At The Chapters
Impact of personalization in increasing e-commerce conversions.
II. The Fast Growing Need for Chatbots
Why more and more e-commerce companies are using chatbots.
III. Current Chatbot Building Process and Mistakes
How to build an e-commerce chatbot with a unique personality.
IV. Conversational AI Chatbot Guidelines
Things to consider before developing an e-commerce chatbot.
V. Chatbot Blueprint for TOFU Customers
How chatbots personalize e-commerce experience for top-of-the-funnel customers
VI. Chatbot Blueprint for MOFU Customers
How chatbots personalize e-commerce experience for middle-of-the-funnel customers
VII. Chatbot Blueprint for BOFU Customers
How chatbots personalize e-commerce experience for bottom-of-the-funnel customers
VIII. Chatbot Blueprint for Returning Customers
How chatbots personalize e-commerce experience for returning/repeat customers
IX. Get Started Today
How to get started immediately and increase your e-commerce conversions